Shipping policy

Free Shipping Policy

Free shipping on orders $99 or more: The order must total $99 before taxes and after coupons. This offer does not include digital downloads, gift cards, special orders, scheduled delivery items, any items cancelled or removed from the order that result in your order dropping below the free shipping threshold, or orders over 25 lbs. For more details, please contact us.

If your order doesn’t qualify for free shipping:

  • The order may contain ineligible items as described above.
  • Some special large items may require a handling fee or subsidized shipping rates.
  • An eligible item that was cancelled brought the total below $99.
  • Some Remote locations are not eligible for FREE Shipping.

Locations not eligible for free shipping have postal codes beginning with:

J0M – Nunavik

X0A – Qikiqtaaluk Region, NT

X0B – Kitikmeot Region, NU

X0C – Kivalliq Region, NU

X0E – Central Northwest Territories, NT

X0G – Southwestern Northwest Territories, NT

Y0A – Southeastern Yukon, YT

Y0B – Central Yukon, YT